Terms of Service

Effective date: October 2, 2025
This translation is provided for convenience only. In the event of any discrepancy, the Polish version shall prevail.

§1 Preliminary Provisions

These Terms of Service set out the general terms and conditions for the provision of services by LiC Company SP. Z O.O., with its registered office at UL. KLONOWA 105 lok. 81, 25-553 Kielce, Poland, NIP: 9592088245, KRS: 0001207472, REGON: 543333184 (hereinafter: the "Service Provider").

These Terms are addressed to entrepreneurs and natural persons (hereinafter: the "Client") using the Service Provider's services. The Service Provider can be contacted via email at: kontakt@linkwith.it.

These Terms form an integral part of every agreement concluded with the Client, unless the parties agree otherwise in writing.

§2 Type and Scope of Services

The Service Provider provides specialist services in the following areas:

  • a. Designing and implementing business process automations using no-code/low-code platforms such as n8n or Make.com.
  • b. Building dedicated AI agents using technologies such as Google ADK (Agent Development Kit).
  • c. Integrating AI-based solutions with the Client's existing systems.
  • d. Creating dedicated software solutions and scripts to the Client's individual order.

The detailed scope of services, work schedule, and technical specification are agreed individually with the Client in each case and form an attachment to the offer or agreement.

§3 Conclusion of the Agreement

  • Cooperation is established when the Client submits an inquiry via the contact form on the linkwith.it website or directly by email.
  • In response to the inquiry, the Service Provider presents the Client with an individual offer specifying at least: the scope of services, the proposed delivery date, and the total remuneration.
  • The service agreement is concluded upon the Client's acceptance of the offer by email or by signing a separate agreement.
  • The Service Provider reserves the right to refuse to carry out an order without giving a reason, in particular if it is beyond its competence or contrary to law.

§4 Terms of Service Delivery

  • The Client undertakes to cooperate actively with the Service Provider, in particular to provide, in a timely manner, all necessary information, data, materials, and access to systems required for the proper delivery of the Service.
  • The Service Provider undertakes to provide services with due diligence, in accordance with current technical knowledge and industry best practices.
  • Communication during project delivery takes place mainly by electronic means.
  • Delivery dates specified in the offer may be extended for reasons beyond the Service Provider's control, in particular in the event of a lack of, or delays in, cooperation on the part of the Client.

§5 Remuneration and Payment Terms

  • The amount of remuneration for the services provided is determined individually and specified in the offer accepted by the Client.
  • Unless the offer provides otherwise, the Client is required to pay an advance of 50% of the order value before work begins. The remaining part of the remuneration is payable upon completion and acceptance of the work.
  • Payments are made by bank transfer to the Service Provider's bank account indicated on the VAT invoice.
  • The invoice payment term is 7 days from the date of issue, unless the parties agree otherwise.

§6 Copyright

Upon payment in full of the remuneration by the Client, the Service Provider transfers to the Client the economic copyright to the works created in the course of providing the services, such as dedicated source code or unique configurations (hereinafter: the "Works").

The transfer of rights referred to in paragraph 1 covers the following fields of exploitation:

  • a. Recording and reproduction of the Work – producing copies of the work using a specified technique, including digital technique.
  • b. Placing on the market, lending, or renting the original or copies.
  • c. Introducing the Work into computer memory and computer networks.
  • d. Public performance, exhibition, display, playback, broadcasting, and rebroadcasting.
  • e. Making modifications, adaptations, and translations of the Work.

For services involving the configuration of third-party platforms (e.g., n8n, Make.com), the Client receives the right to use the implemented solution, but the copyright to the platform itself remains the property of its creators. The transfer of rights applies solely to the Service Provider's individual creative contribution.

§7 Liability

  • The Service Provider is liable for non-performance or improper performance of the service, provided that its liability for damages is limited to the amount of the gross remuneration received for the given service.
  • The Service Provider is not liable for the operation, errors, failures, or changes in the functioning of third-party tools and platforms (e.g., changes to APIs, errors in the n8n/Make.com platform).
  • The Service Provider's liability is excluded in the case of damage resulting from the Client providing incorrect or incomplete data.

§8 Confidentiality

  • The Service Provider and the Client undertake to keep confidential all confidential information obtained in connection with the conclusion and performance of the agreement.
  • Confidential information is understood to mean any technical, technological, organizational, commercial, and financial data that has not been made public.

§9 Complaints

  • The Client has the right to submit a complaint if the service was performed in a manner inconsistent with the agreement.
  • The complaint should be submitted electronically to the email address: kontakt@linkwith.it within 7 days of discovering the defect.
  • The complaint should contain a detailed description of the problem and the Client's contact details.
  • The Service Provider will handle the complaint within 14 business days of its receipt.

§10 Final Provisions

  • In matters not regulated by these Terms, the provisions of Polish law shall apply, in particular the Civil Code.
  • The parties will endeavor to resolve any disputes arising from the performance of agreements amicably. In the absence of agreement, disputes will be settled by the court competent for the Service Provider's registered office.
  • The Service Provider reserves the right to amend these Terms. Clients with whom the Service Provider maintains ongoing contractual relations will be informed of any changes by email.
  • These Terms are available on the linkwith.it website.