Privacy Policy

This Privacy Policy sets out the rules for processing and protecting personal data provided by Users in connection with their use of the services offered by the Linkwith.it website (hereinafter: the "Website").

§1 Definitions

• Controller – LiC Company SP. Z O.O., with its registered office at UL. KLONOWA 105 lok. 81, 25-553 Kielce, Poland, NIP: 9592088245, KRS: 0001207472, REGON: 543333184, email address: kontakt@linkwith.it.
• User – any natural person visiting the Website or using one or more of the services or functionalities described in this Policy.
• GDPR – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.
• Personal data – any information relating to an identified or identifiable natural person.

§2 Data Controller

The controller of your personal data within the meaning of data protection law is LiC Company SP. Z O.O.

For matters relating to the processing of personal data and the exercise of related rights, you may contact the Controller by email: kontakt@linkwith.it.

§3 Purposes, Legal Bases and Scope of Data Processing

The Controller processes your personal data for the following purposes and to the following extent:

Handling inquiries submitted through the contact form:

• Purpose: Responding to a submitted inquiry, presenting a commercial offer, or establishing contact in connection with interest in our services.
• Legal basis: Article 6(1)(f) GDPR (the Controller's legitimate interest in communicating with Users) or Article 6(1)(a) GDPR (voluntary consent expressed by sending the inquiry).
• Scope of data: First name, last name, email address, phone number, message content, and other data voluntarily provided in the form.

Performance of the contract and provision of services:

• Purpose: Performance of the service agreement, including building automations (using, among others, n8n, Make.com), building AI agents (using Google ADK), and creating dedicated software solutions.
• Legal basis: Article 6(1)(b) GDPR (processing is necessary for the performance of a contract to which the data subject is party).
• Scope of data: Data necessary to conclude and perform the contract, such as company data, contact data, and billing data.

Sending the newsletter:

• Purpose: Sending commercial, marketing, and educational information by electronic means (newsletter).
• Legal basis: Article 6(1)(a) GDPR (consent of the data subject), given when signing up for the newsletter.
• Scope of data: Email address, first name (optional).

Analysis and processing of data using AI:

• Purpose: Analysis of inquiries or data provided by the Client in order to optimize and provide services, including through the use of automated AI agents. Such processing is intended to improve communication and better tailor our offer.
• Legal basis: Article 6(1)(f) GDPR (the Controller's legitimate interest in developing and optimizing the services provided).

Note: We do not make automated decisions that produce legal effects concerning Users. AI processes serve only as support in analysis and in preparing solutions.

Analytical and statistical purposes:

• Purpose: Maintaining statistics and analyzing traffic on the Website in order to improve its operation, as well as conducting remarketing activities.
• Legal basis: Article 6(1)(f) GDPR (the Controller's legitimate interest) or Article 6(1)(a) GDPR (consent to the use of cookies).
• Scope of data: IP address, location data, browser type, operating system (processed in an anonymized or pseudonymized form).

§4 Data Retention Period

• Personal data processed to handle a business inquiry will be processed for the period necessary to conduct correspondence, and then, depending on the outcome, will either be added to the customer database and processed in connection with the performance of a contract, or will be deleted 6 months after the end of contact if no cooperation is established.
• Data processed in connection with the performance of a contract will be stored for the duration of the contract, and after its termination for the period required by law (e.g., for tax and accounting purposes) and for the period necessary to pursue any claims.
• Data processed on the basis of consent (e.g., for sending the newsletter) will be stored until the consent is withdrawn.

§5 Recipients of Data

In connection with its business activities, the Controller may entrust the processing of personal data to third parties. Recipients of your data may include:

• Hosting service providers.
• Providers of automation tools (e.g., Make.com, n8n).
• Providers of cloud services and infrastructure (e.g., Google Cloud Platform in connection with ADK).
• Providers of email and newsletter systems.
• Providers of analytical and marketing tools (e.g., Google LLC, Meta Platforms, Inc.).
• Entities providing accounting and legal services.

All entities to whom we entrust the processing of personal data guarantee the application of appropriate personal data protection and security measures required by law.

§6 Transfer of Data outside the European Economic Area (EEA)

Due to the use of services provided by international vendors such as Google, Meta (Facebook), and Make.com, your personal data may be transferred outside the EEA, mainly to the United States. This is always based on appropriate legal safeguards, such as standard contractual clauses approved by the European Commission, or on an adequacy decision of the European Commission.

§7 User Rights

In connection with the processing of your personal data, you have the following rights:

• The right to access your data.
• The right to rectification, erasure, or restriction of processing.
• The right to object to processing.
• The right to data portability.
• The right to withdraw consent at any time, without affecting the lawfulness of processing carried out on the basis of consent before its withdrawal.
• The right to lodge a complaint with the supervisory authority (the President of the Personal Data Protection Office) if you consider that the processing of personal data violates the GDPR.

§8 Cookies

The Website uses cookies.

Cookies are used for analytical purposes (Google Analytics 4), marketing and remarketing purposes (Google Ads, Facebook Pixel), and to ensure the correct functioning of the Website.

Detailed information on this subject, including instructions on how to manage cookies, can be found in a separate document – the Cookie Policy.

§9 Final Provisions

The Controller reserves the right to make changes to this Privacy Policy. We will inform you of any changes by publishing the new content of the document on this page.

The Policy is regularly reviewed and updated as necessary.